We are sorry to hear this, and we will endeavor to rectify the error as efficiently as possible. If you have received a damaged or incorrect product, you are able to return the order to any Toys"R"Us store in Singapore, with a copy of your receipt from your confirmation email.

We will be able to assist you with obtaining an exchange or refund. If this is not a suitable option, please complete the below form to provide us with all the relevant details, and a member of our Customer Service team will shortly be in contact.